Shipping Information
Shipping Information
At Health Ease Direct, we strive to ensure your order is delivered quickly and safely. Below are the details regarding our shipping process:
Processing Time:
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive an email confirmation once your order has been processed and shipped.
Shipping Methods & Delivery Times:
- Standard Shipping: 5-7 business days.
- Expedited Shipping: 2-3 business days.
- Overnight Shipping: 1 business day (available for select locations).
Note: Delivery times may vary depending on your location and any unforeseen shipping carrier delays.
Shipping Rates:
- Standard Shipping: $5.99 (free for orders over $50).
- Expedited Shipping: $12.99.
- Overnight Shipping: $24.99.
Tracking Your Order:
Once your order has been shipped, you will receive a tracking number via email. Use this number to track your package and see its estimated delivery date.
International Shipping:
Currently, we ship only within the United States. We are working to expand our shipping services to international locations in the near future.
Shipping Address Changes:
If you need to change your shipping address, please contact us as soon as possible. We can modify the address if your order has not yet been processed or shipped.
Lost or Delayed Packages:
If your package is delayed or appears lost in transit, please contact us at healtheasedirect@gmail.com or call 385-333-5627 with your order number, and we will assist in locating the shipment. If the package is confirmed as lost, we will issue a replacement or refund.
Additional Questions:
For any further questions or concerns regarding shipping, please feel free to reach out to us via email at healtheasedirect@gmail.com or call us at 385-333-5627. We are here to help!